Frequently Asked Questions
If your question is not answered in the Frequently Asked Questions below, contact our customer support by phone or email.
Is there an annual or monthly fee?
Never! If you are dialing our local access number, you`ll only be charged the per-minute rate for your destination country. If you dial our toll-free 800 number or an international local access number, one cent is added to the per-minute rate for your destination country. Additional pricing information can be found on our rate page.Hide Answer
Is there a connection fee?
Again, never! Dial either our local or our toll-free access number to connect. If you are making a call from overseas, use one of our 17 international local access numbers to avoid long-distance charges.Hide Answer
Do I get 100 free minutes to any country?
Our promotional 100 free minute deal will provide up to $1 worth of calls. Please check our rate page for specific pricing and billing breakdowns. For example, if you call India mobile, you can talk for 100 minutes. But, if you are calling another country, you`ll be charged according to that country`s calling rate. Fiji, for example, has an international calling rate of $0.24 per minute, so you`ll get 4 minutes of free time.Hide Answer
How does the calling work?
1. Dial our access number (save this number in your mobile, home, or business speed dial address book for convenience).
2. If you`ve not registered your phone number at IndiaCalling.com, you`ll need to enter your account pin code. If you`ve already registered your number, move to the next step.
3. Enter your destination number. You can save several destination numbers at IndiaCalling.com. If you`ve done this, simply enter the associated speed dial number followed by the pound key (for example: 1#, 2#, etc.). If you`re entering an unsaved number, enter: 011 + country code + number. For USA and Canada, enter 1 + area code + number.Hide Answer
Will tax be added?
India Calling does not add any additional taxes or fees to your bill. You are only charged a per-minute rate that is set according to your calling destination country (see our rates page for country rates). If you are using our toll-free 800 access number or international local access numbers, one cent will be added to your per-minute rate.Hide Answer
Is there a minimum usage requirement?
No. Get a great rate no matter how much or little you call.Hide Answer
Are rates the same whether I`m calling from my home phone versus my mobile?
Yes. You can dial our local or toll-free access number from any of your registered phone numbers. Call from a mobile, landline, or business line for the same rate.Hide Answer
How do I sign up?
Visit our secure website to sign up for great international calling.Hide Answer
Will India Calling work with my mobile carrier?
Yes. Register any phone number online to make a call.Hide Answer
Can I register more than one mobile phone?
You can register up to five mobile phone numbers.Hide Answer
Can I start using India Calling immediately after signing up?
After registering online, your account will become active within 5 minutes. You will receive an email notification as soon as your account is ready to use.Hide Answer
Can I make changes to my account?
Log on to our website to make changes to account information or call our friendly customer support line at 1-866-371-8584.Hide Answer
How do I pay?
We accept Visa, MasterCard, American Express, Discover, and any ATM or debit card with a Visa or MasterCard logo.
India Calling card is a pre-paid service. Either manually add money to your account using an above payment method, or set up an auto-recharge function which reloads your account when it drops below a certain number of remaining minutes. If you`re using our free trial, you have up to $1.00 worth of free minutes. When those free minutes are depleted, you`ll have the ability to recharge your account.Hide Answer
How am I billed?
Billing is set at one-minute increments for all calls.Hide Answer
Is paying online at India Calling safe?
Our website is protected by the highest level SSL encryption. Debit and credit card information is double encrypted and stored on secure servers. We take security seriously and want you to feel comfortable using our service.Hide Answer
How can I see my charges and usage?
Easily review all your information at our online access portal. Call records detail the time and date of the call, origin and destination phone numbers, and the charges for each individual call.Hide Answer
What if I have a question on my charges?
Call our customer support line anytime at 1-866-371-8584 or email our support team at support@IndiaCalling.com for any billing questions.Hide Answer
Can I use India Calling in the U.S.?
Yes. If you dial the access number from one of your registered phone numbers, you can make international calls from inside the United States.Hide Answer
Can I use India Calling outside the U.S.?
Yes. Register an international phone number on our site and make calls from other countries. Most international numbers will work with India Calling, but it depends on your international carrier.Hide Answer
Can I use India Calling from any phone?
You can register up to five phone numbers on IndiaCalling.com for use with your account. You cannot register a public phone or payphone.Hide Answer
Can I use India Calling to call any country in the world?
We offer service to more than 200 countries. View our complete list of those countries on our rate page.Hide Answer
Do I get extra free time on any of my phones?
If you still have any questions, please contact us from the Support tab.
India Calling gives free time for first-time customers only, not per phone number. However, you may use our calling service from any one of your registered phone numbers.Hide Answer